Frequently Asked Questions

Our Mission

Don’t worry babes, we’ve got your back. From one girl to another, we’re going to help you get back on track, your tummy flat and feeling freaking good. We set out to create a natural, safe and gentle way to get our tummies flat and kick that bloated, slow and sluggish feeling. And we did.

About Flat Tummy Tea

Flat Tummy Tea helps get your tummy flat and keep it that way. It works naturally to help support your metabolism, boost your energy and reduce bloating so you’re going to be feeling better and looking better. Oh yeah!*

FT FOUR and FT TWO

What’s in it?

Activate Tea - Peppermint (leaf), Lemon Balm (leaf), Liquorice (root), Dandelion (leaf and root), Cleavers (leaf), Fennel (seed), Green Tea (leaf), Caraway (seed), Cardamom (pods).

Cleanse Tea - Senna (leaf), Peppermint (leaf), Cassia Chamaecrista (pods), Liquorice (root), Caraway (seed), Dandelion (root), Rhubarb (root).

What does it taste like?

According to most girls our tea cleanse tastes really good. It’s quite naturally sweet with a herbal flavour similar to green tea and you can always add a little lemon or honey if you like it that way.

What kind of results can I expect?

Everyone’s different (thank God!) but a lot of girls start feeling a difference within the first few days.*

No, it shouldn’t have you running to the bathroom.

Don’t worry babe, it definitely shouldn’t. The very gentle cleansing effect is an essential part of the detoxification process to eliminate all those nasties and beat the bloat.

Some girls are a little worried by this and you can weaken or strengthen the effects by infusing it for less or more time. Most girls find that even at the maximum infusion time our tea is quite gentle.

FT FOUR and FT TWO side effects (or lack of)

There shouldn’t be any crazy side effects. Our tea cleanse is 100% natural and doesn’t have any nasties in it. Our Cleanse (evening) tea does work to help detoxify your body and may help you go to the bathroom but don’t worry, it’s really gentle.

You might find if you don't drink enough water that you'll get a little dehydrated so make sure you keep the water up.

FT NEXT

What’s in it?

Activate Tea - Peppermint (leaf), Lemon Balm (leaf), Liquorice (root), Dandelion (leaf and root), Cleavers (leaf), Fennel (seed), Green Tea (leaf), Caraway (seed), Cardamom (pods).

Maintain Tea - Senna (leaf), Cassia Chamaecrista (pods), Liquorice (root), Hibiscus (flower), Lemongrass (leaf), Coriander (seed), Caraway (seed).

What does it taste like?

If you liked the taste of our FT FOUR and our FT TWO, trust us, you’ll love the taste of our FT NEXT.

What kind of results can I expect?

Our FT NEXT is designed to help you maintain that flat tummy until you’re ready to go through your next FT FOUR detox. Think of your Maintain sachets as your emergency go-to packs to help you stay on track and combat those #whoops moments.

No, it shouldn’t have you running to the bathroom

Don’t worry babe, it definitely shouldn’t. The very gentle cleansing effect is an essential part of the detoxification process to eliminate all those nasties and beat the bloat.

Some girls are a little worried by this and you can weaken or strengthen the effects by infusing it for less or more time. Most girls find that even at the maximum infusion time our tea is quite gentle.

FT NEXT side effects (or lack of)

Don’t worry babe, there shouldn't be any crazy side effects. Our tea cleanse is 100% natural and doesn’t have any nasties in it. As our Maintain packets have a slightly different blend compared to our normal Cleanse tea (and you only take one Maintain sachet once a week), it’s totally fine to take all year round!

You might find if you don't drink enough water that you'll get a little dehydrated so make sure you keep the water up.

How you use FT FOUR and FT TWO

Both our FT FOUR and FT TWO come with two different teas – Activate tea and Cleanse tea. Both are loose leaf so you just need a strainer to infuse the leaves. You can pick up a tea strainer at your local supermarket if you don't already have one.

ACTIVATE AM Tea

• Drink 1 cup every morning with breakfast
• Place 1 teaspoon of Activate AM tea into a tea strainer
• Infuse in a cup of hot water for 5-7 minutes
• Remove tea strainer and drink

CLEANSE PM Tea

• Week 1 - Drink every other night before bed
• Following Week/s - Drink every third night before bed
• Place 1 teaspoon of Cleanse PM tea into a tea strainer
• Infuse in a cup of hot water for 3-5 minutes

How you use FT NEXT

Our FT NEXT comes with two different teas – Activate tea and Maintain tea. Both are loose leaf so you just need a strainer to infuse the leaves. You can pick up a tea strainer at your local supermarket if you don't already have one.

ACTIVATE AM Tea

• Drink 1 cup every morning with breakfast
• Place 1 teaspoon of Activate AM tea into a tea strainer
• Infuse in a cup of hot water for 5-7 minutes
• Remove tea strainer and drink

MAINTAIN PM Tea

• Drink one sachet a week at night before bed
• Tear off one sachet of Maintain PM tea and empty into a tea strainer
• Infuse in a cup of hot water for 3-5 minutes
• Remove tea strainer and drink

FT FOUR or FT TWO customer

Shipping destinations and times

We ship worldwide*, direct to your mailbox.

USA	5–7 working days*	FREE
USA - Priority Mail	1–3 working days*	$5.95
Australia	1 - 3 weeks*	$7.95
The rest of the world*	1–4 weeks*	$7.95

^*Delivery times are approx and depend on the postal service. Worldwide shipping excludes UAE, Cuba, Iran, North Korea, Myanmar, Sudan and Syria. Prices in USD.

How to track your parcel

As soon as your parcel is shipped, we will email you with a tracking number. Just give it a day or so for the tracking number to be activated.

If you gave us the wrong address at checkout

Email us ASAP (like seriously) at getflat@flattummytea.com and we will do everything we can to update this for you. As soon as you order, we will send you a confirmation email so please check your details carefully.

If your order has already been shipped then we can’t make any changes to the address or change the course of the parcel. If this does happen, we won’t be able to send you another parcel or make a refund.

FT NEXT customer

Shipping destinations and times

We ship worldwide*, direct to your mailbox.

USA	5–7 working days*	FREE
Australia	1 - 3 weeks*	FREE
The rest of the world*	1–4 weeks*	FREE

^*Delivery times are approx and depend on the postal service. Worldwide shipping excludes UAE, Cuba, Iran, North Korea, Myanmar, Sudan and Syria. Prices in USD.

How to track your parcel

As soon as your parcel is shipped, we will email you with a tracking number. Just give it a day or so for the tracking number to be activated.

If you want to change your address

You will receive an email 3 days prior to your next order being shipped. If you move, or wish to change your shipping address, just login to your account here and you can update it yourself. Alternatively, if you want us to do it for you, you will need to email us at getflat@flattummytea.com within 48 hours of receiving that email or we cannot guarantee that we can update your address in time.

If you want to change the date of your shipment

If you want to organize to have your FT NEXT delivered on a different date, you can do that here. This will change the date for all your future FT NEXT shipments.

FT FOUR or FT TWO customer

How can you pay for FT FOUR or FT TWO?

We accept payment via:

• Visa Credit
• Mastercard credit cards
• Or Paypal

Is it a subscription?

Don’t worry babe, it’s not a subscription payment so you’ll only be charged once at the time you place your order. Even though the price is displayed in your preferred currency, all orders are processed in USD currency at the most current exchange rates.

FT NEXT customer

How can you pay for FT NEXT?

We accept payment via:

• Visa Credit
• Mastercard credit cards

Is it a subscription?

As our FT NEXT product is a subscription product, you will be charged once a month when your next order is processed.

How can I manage my payment details?

You can manage your credit card details in your Member Login area. Here you can monitor all of your orders and update and change your credit card details if you need. This will need to be done before your next order is processed.

Can I change my upcoming delivery date?

Yeah babe, it’s totally fine to change the delivery date. If you want to do this for whatever reason, you can organize this here. This needs to be done before your next order is processed.

What if my card is declined?

If your card is declined, you will receive a credit card denied email for your upcoming shipment. You can change or update your credit card details in your account here.

How can I cancel my subscription immediately?

If you wish to cancel your subscription online, you can do this in your Member Login area here. You can cancel your subscription at any time, as long as it’s before your next order is processed. Don’t worry, we will notify you 3 days before your next order is being processed.

How can I cancel my subscription via email?

If you wish to cancel your subscription via email, you can email us at getflat@flattummytea.com. We will notify you 3 days prior, that your next order is getting processed. This give you plenty of time to email us if you wish to cancel your subscription. Please be advised, that this cancellation method is not instantaneous. We may not be able to cancel your subscription if you email us within 48 hours of your next order being shipped.

Can I get a refund?

Sorry babe, we do not offer refunds for FT NEXT payments.

The FT NEXT Cycle

After 3 months of your FT NEXT, we’ll send you a FT FOUR cleanse to give you that extra kick to keep you on track.

Breast feeding, Pregnancy and Flat Tummy Tea

Although Flat Tummy Tea is 100% natural, we don't recommend drinking it while you’re pregnant or breastfeeding.

Eating and Flat Tummy Tea

Yes, you can and should keep on eating normally while drinking Flat Tummy Tea because we all know a healthy diet is best (come on, at least try)!

Exercise and Flat Tummy Tea

Let’s be honest, if you eat pizza and sit on the couch all day, drinking Flat Tummy Tea is probably not going to save you. But if you keep it healthy most of the time and do a little exercise, you’ll see better results.*

Flat Tummy Tea age limit

If you are under 18, please check with a parent before ordering.

The contraceptive pill and Flat Tummy Tea

Most girls find that our teas do not affect their pill but due to the detoxifying nature of our Cleanse tea, there is a chance it could be affected. We suggest using extra protection while drinking Flat Tummy Tea and have a chat to your doctor before use.*

Weight loss with Flat Tummy Tea

We’re not some fad weight loss tea that makes crazy weight loss promises, but Flat Tummy Tea does work naturally to help support your metabolism. A lot of girls do see good weight loss results when they use our teas in combination with a good diet and regular exercise.*

Amount of caffeine in Flat Tummy Tea

There is the tiniest amount of caffeine in one of the natural ingredients in our Activate tea (about 2 milligrams per cup, coffee has around 95 milligrams per cup!). It’s so small that you shouldn’t notice its effect and there is no caffeine in our Cleanse tea.